FAX: Our faxing system is maintained through a secure and respected 3rd party partner. All transmissions are encrypted, received and forwarded between authorized personnel.
EMail:
All official business correspondence will be made through emails with the domain of:
XXXXX@tomagroup.net
Any communication from other domains will be considered unofficial business communication.
TEXT MESSAGING: Text messaging has become a very convenient form of quick and easy communication between two parties. Text messages will be sent situationally to confirm minor details and make adjustments to existing orders. New Orders must be originated via phonecall, fax, or email.
FaceBook & Twitter:Social media mediums are used to post accouncements, post reviews and share upcoming events and promotions. These mediums are not used to originate orders, make adjustments to orders or to confirm any order related functions.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To administer a contest, promotion, survey or other site feature
; To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Total Maintenance Group, inc.
www.Tomagroup.net
12007 Los Nietos Rd STE 1
Santa Fe Springs, California 90670
USA
Privacy@tomagroup.net
714-228-9191
E-mail: privacy@tomagroup.net